Power of Mind - Private Online Counselling

Terms and Conditions

1. Counselling Consent/Contract

In order to start online counselling clients need to read the informed consent form and counselling contract.

Power of Mind will email each individual client an informed consent/counselling contract form to sign before online counselling takes place. Clients are asked to fax back the forms to Fax Number: 02 8209 4887 or scan and email the forms to private_counselling@yahoo.com.au. Online counselling will begin after the form has been signed and sent back to Power of Mind.

2. Disclaimer

This website is provided by Power of Mind for the purpose of providing online counselling to individual clients. The service is for anybody who would like to recieve counselling as long as the individual client is able to understand and acknowledge what is involved in this service and are willing to cooperate and follow terms and conditions. This website contains information and links to other websites which are external to Power of Mind. Power of Mind takes careful consideration when adding links to the website. It is the user's responsibility to acknowledge the necessary appropriateness of information contained in other other external sites.

3. Liability

Power of Mind holds no liability if the connection with the website becomes unavailable. Power of Mind does not accept any liability for any injury, loss, costs, damage or false information given to receive counselling from this website. Power of Mind holds no resonsibility to a user's computer system, software and data technical difficulty occuring in connection to this website. Power of Mind holds no responsibility and holds no liability in regard to any computer viruses, computer corruption to any individual client's computer.

4. Payment

Payment is to be made through PayPal at a fee of $55.00 per 50 minutes. Payment may also be made through direct deposit. Payment is needed to be made before counselling session begins. If by any chance you are having difficulty connecting to the internet at the appointment time scheduled, please email Power of Mind private_counselling@yahoo.com.au within 24 hours to arrange another appointment time.

5. Copyright

The material on this website is copyright to Power of Mind.

Privacy

Power of Mind Private Online Counselling acknowledges that your privacy protection is very important. Power of Mind follows the Privacy Act 1988 (Cth) and the Privacy Amendment (Private Sector Act) 2000. Personal information such as your name, email and signature are collected to give the client the best possible service.

Power of Mind Privacy Principles include;

Fair Collection use of personal information

Before Online Counselling Sessions begins, the clients personal information is collected, for example client name, email address and client's signature for informed consent. Power of Mind may collect personal information about the client which may be relevant to online counselling.

Power of Mind will only collect information that is considered necessary for the effectiveness of online counselling. The counsellor will keep information stored in computer file to keep a record of the session. Power of Mind may also ask the client during the online counselling session for information about themselves regarding age, gender, and issues they would like to discuss.

Use and Disclosure

Power of Mind may ask for and collect information that is necessary for the outcome of a positive online counselling session. The use of information is to provide the best possible service to the client, to be there as a support, to protect the safety and well being of the individual client.

Power of Mind will only disclose personal information if necessary; if the person either counsellor or client is at risk of harm; if there is a suspected case of child abuse or alleged child abuse, known or suspected case of adult or elder abuse, or if there is a threat to self harm.

Confidentiality

Power of Mind keeps all client personal information confidential. When possible Power of Mind will always advise clients of confidentiality and the importance it has on the individual counselling sessions.

Data Quality

Power of Mind will always ensure personal information is gathered accurately. Power of Mind will only use your email address for the purpose of online counselling. Your email address will be used as a form of contact in order to book an appointment.

Security

Power of Mind uses a secure system for online counselling, protecting the information that is collected by the client both in paper format and stored in the computer file. Power of Mind will always ensure that information is transferred securely and log in passwords by Pay pal and MSN Messenger are used in order to protect the individual client.

Openness and Access

Power of Mind will always be open about counselling practices regarding management of personal information. If you require access to your individual online counselling sessions. Power of Mind can provide you with this information; the individual client will have to write a request in writing and have a valid reason for having this information.

Anonymity

Power of Mind will provide an anonymous service where you will have the option of being able to use another name for the purpose of online counselling, you may use a name you feel comfortable with, the choice is up to the individual client.

Sensitive Information

Talking to a counsellor about issues affecting you through online counselling may be very difficult. Power of Mind is aware that the information in the counselling session may be sensitive and the counsellor at all times will provide the best possible professional help, support and guidance to cater to each individual client.